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Privacy Policy

Effective Date: August 18, 2025

A legal disclaimer

Rick’s Body Shop (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you visit our website (ricksbodyshop.net) or use our services at our Sacramento location.

Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, mailing address, and vehicle details (make, model, year).

  • Service Information: Details provided for repair estimates, insurance claims, and appointment scheduling.

  • Technical Information: IP address, browser type, and information collected through cookies or analytics tools.

How We Use Your Information

We use the information we collect to:

  • Provide repair estimates and complete requested services.

  • Communicate with you regarding appointments, repairs, and insurance claims.

  • Process payments and handle billing inquiries.

  • Improve our website, customer experience, and service offerings.

  • Comply with legal and regulatory requirements.

How We Share Your Information

We do not sell or rent your personal information. We may share information in the following limited circumstances:

  • With insurance companies, rental providers, or towing services when necessary to complete a repair or claim.

  • With trusted third-party service providers who assist us in operating our website or business.

  • When required by law, regulation, or legal process.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no electronic transmission or storage system is 100% secure, so we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies or analytics tools to improve functionality and analyze site usage. You can adjust your browser settings to refuse cookies; however, some parts of the site may not function properly without them.

Your Rights

You may request to:

  • Access, update, or correct your personal information.

  • Opt out of marketing communications.

  • Request deletion of your personal information, subject to legal or business obligations.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. Cookies are small text files stored on your device when you visit a website.

  • Why we use cookies: To understand how visitors use our site, improve functionality, and remember user preferences.

  • Third-party cookies: We may use trusted third-party services (such as Google Analytics) to help us measure traffic and usage trends. These third parties may use cookies to collect anonymous information about your activity on our website.

  • Your choices: You can adjust your browser settings to refuse cookies or notify you when a cookie is being placed on your device. Please note, however, that disabling cookies may affect the functionality of some features on our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Rick’s Body Shop
4604 Auburn Blvd
Sacramento, CA 95841
Phone: (916) 481-3456
Website: ricksbodyshop.net

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